Here is a list of various retail management software used in different departments of retail industry to enhance the performance and profitability of stores.
- ERP Software-as-a-Service (SaaS)
- Point Of Sale (POS) Solutions
- Inventory Management & Control
- Supply Chain Management
- Reports On Performance
- Customer Solutions
- Accounting & Financial Management
- Mobility Solutions
- Social Networking
- Business Analytics
- Affiliate Marketing
Cloud solutions & Software-as-a-Service (SaaS)
E-tail and retail companies gets cloud support by leveraging the powerful ERP solutions. Retail operations can be managed online using a centralized database without making investments in infrastructure like server, firewall, licensing, anti-virus, etc. This software is easier to install and provides a number of benefits which include offline storage support (without an internet connection), push notifications, and supports multiple mobile platforms like iOS, Android, etc.
Point of Sale (POS)
POS software solution helps retailers to face some of the difficult challenges of retail market. A right POS software provides better shopping experience, improves productivity and drives sales of customers. Point of sale includes payments, cash management, security control, and employee management.
Inventory Management & Control
Retail business is supported by a robust inventory management and control software offering multiple channel and multiple location support. This software is flexible and can manage orders, billing, pricing, shipping and sales. You also get SMS alerts if a specific order level for each item is reached and also helps you to track the goods in various warehouses or locations.
Supply Chain Management
Supply chain solutions involves shipping products and services much faster, with better quality. The various components of supply chain management solutions are warehouse management, inventory management & control, wireless tracking, and point of sale solutions. Retailers can manage orders and stocks efficiently and can also make the supply channel very effectively.
Retailers can generate reports and analyze performance of stores, departments, customers, employees, stock, sales and products using the Reports software, which also helps retailers to maximize their efficiency and profits.
Customer Relationship Management (CRM) software allows retailers to capitalize on customers’ database and their history of transactions across sales channels and meet the challenges in retail market. CRM strategies provides a 360 degree view of customers and makes retail marketing solutions easy. It paves way for long-lasting and enduring customer relationships and is surely a loyalty addition for retailers and support them through some aggressive marketing campaigns and promotions at point of sale.
Accounting & Financial Management
All the accounting and financial needs of stores can be successfully managed, controlled and made easier with Accounting & Financial Management software. This includes bank accounts, inventory, vendor, billing; employees and payroll management which help retail companies to make some quick decision-making.
Retailers can integrate eCommerce features to host their existing site adding online shopping, payment gateways, multiple language and currency options which are cost-effective and provides intuitive shopping experience to customers.
Retailers can harness the power of mobile technology on POS solutions to service customers anywhere, anytime – on the go. Mobile POS makes customer interactions engaging and they can get up to date product and store information by integrating GPS in smartphones and tablets. This helps retailers to provide high quality customer service, improve efficiency and increase profitability.
With Analytics, business data can be transformed into meaningful information and enables retailers to take informed decisions and also gain a competitive edge over their rivals. Analytics software doesn’t need higher investments from retailers. It helps retailers to customize Analytics features thereby increase their sales volume, which will in turn increase their profitability and provide better ROI.
Retailers can create email marketing campaigns, search-engine optimization and affiliate marketing strategies which will increase revenues, reduce costs and improve ROI in real time basis. Discounts, deals, promotions, coupons, volume pricing and customer-specific discounts will drive sales exponentially and promote customer loyalty.